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FTP

  • Why is anonymous FTP disabled?

    To help secure our network and access to customer accounts, we have disabled anonymous FTP connections. Anonymous access enables a user to connect to a system through FTP without the need of a usernam...

  • How do I install FileZilla FTP Server?

    The following article provides System Administrators with instructions to help them implement an FTP solution to allow for successful file exchange with their servers from remote locations. Benefits o...

  • 530 User cannot log in, home directory inaccessible.

    You have created a FTP Account through Plesk Control Panel, but when you try to connect your FTP site you get this error error 530 User cannot log in, home directory inaccessible. Server Configuration...

  • How does Passive FTP work?

    In passive mode FTP the client initiates both connections to the server, solving the problem of firewalls filtering the incoming data port connection to the client from the server. When opening an FTP...

  • How does Active FTP work?

    In active mode FTP the client connects from a random unprivileged port (port number > 1023) to the FTP server's command port, port 21. Then, the client starts listening to port N+1 and sends the FTP c...

  • What is FTP?

    Short for File Transfer Protocol, the protocol for exchanging files over the Internet. FTP works in the same way as HTTP for transferring Web pages from a server to a user's browser and SMTP for trans...

  • How do I backup my website with WISE-FTP?

    As well as uploading your website, WISE-FTP will also allow you to back up your website content.   Step 1Open WISE-FTP and click Connect in the top left corner.     Step 2The Site manager window will ...

  • Why do I get a 'You are not authorized to view this page' error when I look for my website?

    This article explains the reasons why you might get the following message from the web server: You are not Authorized to View this Page or HTTP Error 403 - Forbidden; Directory Listing Denied The prin...

  • Where do I upload my website files?

    When you set up your webhosting, we will automatically create some directories within your webspace for you. httpdocs logfiles After connecting to your web space with an FTP program you will be automa...

  • I would like to use FileZilla how do I go about the setting it up and connecting to my site?

    This is a quick tutorial on using FileZilla. Computer / Software You Will Need: A PC running Microsoft Windows, Linux, or Mac OS X 10.5 or newer. The free FTP software, which you can download by click...